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Unleash the full potential of your Samsung TV. Play your own M3U playlists in 4K HDR quality. No ads, no lags — just pure entertainment.
Designed for living-room comfort: fast navigation, clean UI, and stable playback.
Everything you need for your own playlists — focused, fast, and built for TV.
Forget complicated interfaces. HEIO Player is crafted for simplicity and elegance. Your family will love it.
No more typing long URLs with your TV remote. Use the dashboard to upload your playlist in seconds from your phone or PC.
Fast UI, stable playback, and privacy-first philosophy — built for real living rooms.
Built natively for Samsung Tizen processors. Smoother than typical web-based players.
We do not track, analyze, or sell your viewing habits. Your content stays yours.
Automatic logo matching and electronic program guide support for compatible sources.
HEIO Player is a software player only. Users must provide their own lawful playlists and streams.
Works on supported Samsung Smart TVs (Tizen 2018+).
Upload or paste your playlist link from your provider or personal server.
Payments are processed securely. Activation is tied to your device identifier.
All card payments are processed via Stripe. We don’t store your card details.
Email support: support@heio.tv (response typically within 24–48h).
If the app doesn’t work due to a technical issue we can’t fix, you can request a refund within 7 days.
Using the app for pirated content is prohibited. Users are responsible for the legality of their streams.
Fast answers to the most common questions.
No. Absolutely not. HEIO Player is a software media player distributed without any content. We do not provide, host, or sell playlists or streams. You must provide your own legal content.
This usually means your playlist provider is blocking the connection or the stream is offline. Please test your playlist on a computer (e.g., VLC). If it doesn't work there, it won't work in the app.
TVs often have separate MAC addresses for Wi-Fi and Ethernet. If you switch connection type, your ID changes. Use the same connection type used during activation.
No. The license covers the functionality of the app itself, not the content. We are not responsible for third-party playlist providers.
1. General Disclaimer (Crucial)
HEIO Player is strictly a media player software. We do not provide, host, sell, or distribute any playlists, streams, or video content.
The application is distributed without content. You are solely responsible for the content you upload and watch.
2. License Usage
By purchasing a license, you are buying the right to use the software on your specific device (identified by MAC address).
This license grants access to the software's features, not to any media content.
3. Prohibited Use
Using HEIO Player to access illegal content is strictly prohibited. We reserve the right to ban devices reported for copyright infringement without refund.
4. Liability
Home Entertainment IO is not liable for the quality, availability, or legality of streams provided by third parties or the user.
1. Data Collection
We respect your privacy. We only collect the data needed for the software to function:
2. Payment Data
We do not store or see your credit card details. Transactions are securely processed by Stripe.
3. Usage Tracking
We do not monitor, log, or analyze what you watch. Your viewing habits remain private.
1. 7-Day Money Back Guarantee
If the application does not work on your device due to a technical error that our support team cannot fix,
you are entitled to a full refund within 7 days of purchase.
2. Non-Refundable Cases
We do not issue refunds for the following reasons:
3. How to request
Contact us at support@heio.tv with your MAC address and transaction ID.
Need help with activation or playlist setup? Write to us here or email: support@heio.tv